If you feel it necessary to cancel your vacation then please contact us as soon as you are able.
Penalty fee rates for cancelation are outlined below:
60+ days before departure, the fee is $100
59-31 days before departure, the fee is $150
30-14 days before departure, the fee is $250
13-2 days before departure, the fee is the amount corresponding to 50% of the total cost of your retreat package
1-0 days before departure, the fee is the amount corresponding to 100% of the total cost of your retreat package
It is important that you have adequate travel insurance to cover your retreat purchase. The most common reason for last minute cancellations are personal injury or a death in the family, so we advise that you check with your insurer to make sure that they will cover you in these instances. We strongly advise that you always have travel insurance as it covers your costs in the event that you have to miss some, or all of your trip but are not eligible for a refund from us under our cancelation policy.
If your stay at BFit Retreat has to be cancelled by us but due to reasons beyond our control (like a natural disaster for example), BFit Retreat is not liable for any refunds or travel costs so it’s also important that your travel insurance should cover “operator cancellations”, which most standard policies do.
No partial refunds or credits will be given for unused activities nor services such as hotel rooms, surf lessons, fitness work-outs, yoga or trips. Our retreats are quoted as a package; credits are not given for unused services.
No refunds will be given for any reason.
You should always have medical insurance whenever you travel abroad. Your medical insurance must cover you for the duration of your trip and for all activities - including, but not limited to, surfing, hiking, fitness, yoga, etc. It must also cover you in the event that you require emergency evacuation or repatriation. There are companies that provide supplemental travel insurance in addition to your main insurance provider.
Bfit retreat does NOT provide any medical insurance nor coverage.
If you would like to add any additional activities/services that were not outlined in your original retreat package, they will be charged at an additional rate. Activities and services can include, but are not limited to, surf lessons, surf tours, boat tours, transportation services, yoga, fitness work-outs, hiking, etc.
As outlined above, no partial refunds nor credits will be given for unused services or activities.